Terms of Service

1. Acceptance of Terms

Welcome to AlMustashar ("the Service", "we", "us"), a service provided by Sa7ab LLC, a technology company registered in the United States of America. By using our services through our website almustashar.io, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

AlMustashar is an AI-powered legal assistant specializing in Saudi Labor Law and its Executive Regulations. We provide educational and reference information and do not provide formal legal advice.

2. Description of Service

AlMustashar provides:

• Answers to questions related to Saudi Labor Law
• Citations from legal articles and official regulations
• Legal document analysis (for paid plans)
• Conversation history storage (for paid plans)
• One free consultation per day for non-subscribers

3. Data Collection and Service Improvement

The data we collect includes:

• Conversations and questions submitted to the AI assistants
• Usage patterns and interaction with the service
• Response quality ratings and feedback
• Technical information (browser type, device, etc.)

We use this data to improve the accuracy of responses, develop new features, and enhance the user experience. By using the service, you consent to the collection and use of this data. For more details, please review our Privacy Policy.

4. Legal Disclaimer

Your use of the service does not create an attorney-client relationship. You should always consult a licensed attorney for legal advice specific to your individual situation.

5. User Account

To access certain features of the service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and up-to-date information

You must be at least 18 years old to use our services.

6. Free Trial Period

During the trial period, you can access all service features at no charge. We reserve the right to modify or terminate the free trial period at any time with prior notice to users.

7. Refund Policy

7.1 Credit Packs

• All credit pack purchases are final and non-refundable
• Credits do not expire and cannot be transferred to another account

7.2 Subscriptions

Subscriptions only are eligible for refunds under the following conditions:

• You can cancel your subscription at any time through your account settings
• A full refund can be requested within 7 days of subscription if the service has not been used
• No refunds are provided for partially used periods
• Upon cancellation, you will retain access until the end of the current billing period
• No additional charges will be applied after cancellation

For more details, please review our full Refund Policy.

8. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt unauthorized access to our systems
• Interfere with or disrupt the operation of the service
• Copy or distribute service content without permission
• Use the service to send spam or harmful content
• Impersonate any person or entity
• Attempt to reverse engineer or disassemble the service
• Share your account or credits with others

9. Intellectual Property

The service and all content and materials available through it (excluding user-generated content) are owned by us and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the service for personal or internal business purposes only.

10. Limitation of Liability

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The service will be available without interruption or free from errors
• The information provided will be accurate, complete, or current
• AI responses will be suitable for your specific situation
• There will be no errors in AI responses

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the service.

11. Termination of Service

We may suspend or terminate your access to the service at any time, with or without cause, with or without notice, in the following cases:

• Violation of these Terms of Service
• Misuse of the service
• Attempted fraud or manipulation
• Any behavior that harms the service or other users

Upon termination, your right to use the service ceases immediately, and no remaining credits or subscription fees will be refunded.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute arising from these Terms or the service shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

13. Amendments to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on the service and updating the "Last Updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: